Shipping & Returns

Shipping

How will shipping to our group be handled?

“We’ll take care of it. Your product will either be shipped directly from the manufacturer to you, or from the manufacturer to Crowdapparel’s fulfillment center in a big shipment with everyone else’s orders and then to you — whatever gives you the most bang for your buck.

 

How long does shipping take?

It all depends on how quickly the manufacturer can get the product to us and where you live. Customers in the US can expect to receive their product within 3-5 weeks. For those outside the US it usually takes a bit longer since products have to clear customs and be delivered by the target country’s own postal service. Unfortunately we don’t have reliable tracking of the products once they’ve left the US.

 

Will I get a tracking number?

Yes, any time your order goes through our fulfillment center — which is most of the time. Some manufacturers choose to send products directly to our customers. This goes faster, but sometimes means we don’t get tracking numbers.

Returns

Can I return my order?

Yes, only if a mistake was made by us and the product you received is not what you ordered. If something does not fit right unfortunately it is not returnable. All sales are final.

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